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April 21, 2010


Kelly Ketelboeter

Hi Scott,

I love the idea of having high potential leaders shadow an Executive. Not only is it a rich learning experience it can provide insights into what Executives do with their time. Often times people think Executives sit in their offices doing nothing except finding ways to make everyone's life more difficult. This activity allows others to gain perspective and appreciation for the company and the folks working hard at the top.

Thanks for sharing!

Jennifer Tucker

What a terrific list - thanks for capturing so clearly!

Mike Pefley

Scott, leaders are also consistent, persistent and do not play favorites. Their favorite is a combination of what's best for the customer and company. They are seen as consistently doing "the right thing" in professional and personal behavior. Very good list and perspective. Mike

Leadership Training

For me listening has to be the biggest factor that makes a successful leader. You could hold evry other quality, but if your not prepared to give time and listen to your employees you would gain no respect and consequently not be admired!

Tony Samuel

Hello Scott,
Leaders have integrity and "do the right thing". Too often, leaders believe in doing things right, instead of doing the right thing. There is an ocean of difference between the two.


Hi Scott.

Good list.

Let's add High Standards and Courage to it... having the courage to tell the truth, to execute, to do what's right regardless of the pressure. I think Roger Goodell's handling of the Roethlisberger situation demonstrates both.

Bill Catlette

Mike Myatt

Hi Scott:

Thanks for the list and the great observations about the value of shadowing. I've included a few more admirable qualities worthy of noting here:

Thanks Scott

Girish Pathria

Leaders take risks and initiative when no one else is raising his/her hand.

Carrie DuPre

Scott, thank you for your post. I teach leadership development to undergraduate college students, and the "listening" part is difficult to grasp at times for young people who are confident that the "old way" (whatever that may be) is bad. Understanding that listening is part of leading can be tough for anyone to grasp, especially when you're young and invincible! (I write more about higher education at

Sam Grisham

I believe leader follow the three "R's", do the Right thing at the Right time for the Right reasons. By following this you are more respected by all of your coworkers and peers.

Bernie Donkerbrook


They Recognize, Respect and Appreciate. -- What employee does not wish to be honored, valued, recognized and appreciated for what they do and accomplish? Treating your staff the way you wish to be treated is compelling and the mark of a trusted, ‘appreciated’ leader.

Bernie Donkerbrook
Ann Arbor, MI


Thanks for sharing this. I am however confused on how leaders should behave. Should leaders observe the hierarchy at work? Can Clerk go up to the leader and discuss matters officially or is only the supervisors who can talk to leaders? What do you say to this?

Scott Eblin

It depends a lot on the culture of the organization Carla. My best case scenario is that everyone feels free to contribute their best ideas regardless of status or rank.

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