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March 15, 2010

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Jennifer Tucker

This is a terrific post - it goes very very well with your "leaders must listen" post. Too often, I see employees who have great ideas or see the potholes ahead, but don't have the confidence to raise their voice. At the same time, managers all the way up the chain WANT others to contribute to the dialogue, but fail to message that well. Key to the message in your post was Clinton explicitly saying that the debate is important. It's SO important that she said that out loud, and then followed it up with what appears to have been effective listening skills!

Related to this, organizations must also provide the training in critical thinking and oral communication skills that provide folks with the concrete tools to "hang tough." You need to not only know your stuff, skills and boss - you have to be able to translate that into a compelling argument and then be able to think on your feet, even when you are on the low end of the power seesaw. That takes tremendous courage and skill - this needs to both be rewarded AND carefully developed over time.

WW

I'm s new subscriber and I didn't get to read the Leaders Must Listen post, but I will say this. It's one thing to Hang tough with your boss if they are open to that type of dialogue, and quite another when they are not. If not open to it, they will view the dialogue as a defensive argument and get defensive in return. The type of debate Clinton advocates is healthy conflict and a must for all organizations to grow and change aw well as for staff to grow in challenging ways.

KM

I agree with WW, big companies view this as boat rocker. It used to be viewed as different point of view, however, now days seems like everyone wants to just sustain the status quo.

Pat Keeney

I think that never before have managers and executives valued varied points of view and opinions. That said, most managers and executives have visions that are not easily accessible and some grounded in hideous stone age practices. Identifying which category your boss falls into is key. I am lucky to work with people who are open to all points of view but additionally it is important as the article says to know when to fold up.

Tam

I know for a fact that I can approach one of my two supervisors using the tips outlined here. I think it just depends on the type of industry and the company your in for you to be able to voice your concerns and offer solutions that are good for you and the company.

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